Privacy Policy
Last updated: January 15, 2025
About Us
Colombian Car Detailing provides mobile and on-site auto detailing services in Kennewick, WA and surrounding areas. For privacy questions, contact us at colombiandetailing@gmail.com or (509) 518-2977.
Information We Collect
We collect information you provide directly, such as your name, email, phone number, vehicle details, service preferences, messages, and booking information. We also collect limited technical information automatically when you visit the site, such as IP address, device and browser type, pages viewed, referring/exit pages, and general location. If you use our online booking link, certain details you submit may be processed by the booking provider.
How We Use Information
We use your information to respond to inquiries, schedule and deliver services, send confirmations and updates, process payments if applicable, improve the website and services, provide customer support, perform analytics and advertising measurement, and comply with legal obligations.
Google Technologies and Advertising
This website uses Google Ads and may use Google Analytics with the global site tag (gtag.js) to measure page views, remarketing, and conversions related to calls to action on the site (for example, clicks on "Book Now"). These tools may set cookies or read device identifiers to understand how visitors interact with the site and ads. You can manage or opt out of Google personalized advertising at https://adssettings.google.com and learn more at https://policies.google.com/technologies/ads.
Cookies and Similar Technologies
Cookies are small files stored on your device that help operate the website and analyze usage. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some features of the site may not function properly without cookies.
Online Booking via Urable
For online scheduling we link to an external booking page provided by Urable at https://app.urable.com/virtual-shop/tNXIxbBeNrkjX63c4qRY. Information you submit there is processed under Urable's own terms and privacy practices. We receive the booking details necessary to confirm your appointment.
Sharing of Information
We do not sell personal information. We may share information with service providers who help us operate the site, scheduling, communications, payments, analytics, and advertising; with authorities if required by law or to protect our rights; or in connection with a business transfer. Service providers are permitted to use information only to perform services for us.
Data Retention
We keep information only as long as needed for the purposes described in this policy, to provide services, to resolve disputes, and to comply with legal obligations.
Your Choices and Rights
You may request access, correction, or deletion of your personal information by contacting us at colombiandetailing@gmail.com. If you are located in a region with specific privacy rights (such as the EU/EEA or California), you may have additional rights under applicable law.
Security
We take reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Links to Other Sites
Our site may link to third-party websites or services (including Urable). We are not responsible for their content or privacy practices. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
Contact
Email: colombiandetailing@gmail.com
Phone: (509) 518-2977
Service area: Kennewick, WA and surrounding areas